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Dental Management of Medically Compromised Patients Healthy and Respectful Workplace Clinical Advances in Modern Periodontics Understanding and Caring for Patients with Dental Anxiety or Phobia Telling Tongues: Stories from the Oral Cavity IPAC What Now? What's the Latest? Communication and the Social Determinants of Health

Understanding and Caring for Patients with Dental Anxiety or Phobia

Presented by: Linda Douglas, RDH, BSc
Linda M. Douglas, RDH, B.Sc. graduated as a dental hygienist from the Royal Dental Hospital in London, England in 1982. After working in periodontology at the Royal Dental Hospital, Linda moved to Toronto, Canada, where she has worked in private general and periodontal practice since 1990. Linda’s desire to understand and support patients with dental anxiety or phobia instigated an in-depth study of this topic, which has evolved into her writing articles. Linda has lectured at rdhu, the Annual Townie Meeting,  the Toronto Academy of Dentistry Annual Winter Clinic, and the Dentistry in Paradise convention in Barbados
Course Description:
Have you ever encountered patients who totally mystify you? As clinicians, we have probably all seen patients who are non-compliant. I was inspired to create this presentation after hearing comments from exasperated colleagues about our more challenging patients. For example: angry, or seemingly apathetic individuals; those who refuse to be reclined in the chair when there is no obvious physical impediment; irregular attenders; and those with poor self-care. These behaviours might be a result of mental health issues, like dental phobia, but with understanding, we can help these individuals feel good about their dental appointments, and achieve good oral health.

Educational objectives

  • Describe common causes of dental anxiety and phobia
  • Define trauma-informed practice and sensitive practice
  • Discuss the benefits of Motivational Interviewing for behavioural change
  • Describe modalities for pain relief and anxiety reduction
  • Implement the ‘Umbrella of Safety’ in your practice.
Date: Monday January 13, 2020
Time: Sign-in 6:30pm, lecture 7:30-9:30pm
Location: John Paul II Polish Cultural Centre, 4300 Cawthra Rd, Mississauga
Exhibitor: GSK



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